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Showing posts from 2007

Rants about Sun and Philips

I went out of the country and brought my sun for roaming. 1) It was more expensive than what they said it would cost. 2) They temporarily increased my credit limit which was good but they changed it back even before they sent me the bill to settle so when they did that, my account was automatically disconnected for being over the credit limit. How stupid can their programmers be for not figuring out a way to revert the credit limit after the due date of the next cut off? 3) 2 out of the 3 customer service people i spoke to cant get what i was trying to tell them about the problem. As regards Philips, i got a Philips S660 from sun for my brother. A few months later, it wont charge due to the fact that some parts turned out to be corroded. I brought it back and they said that it would cost me 1300+ to have it repaired even if it was still within the warranty period. Talk about a rip off right? Later on, another customer service person from sun said that there were quite a number of compl

Roaming Charges

Im leaving in a few hours so i double checked my roaming services. Smart and sun bills you about 20 pesos per text back to manila. Both lets you receive messages for free. Globe... charges you 25 to send back and 15 PESOS for EACH MESSAGE you receive!! So, to those who know me, my globe phone is staying while smart and sun goes gallivanting in Cali.

Product Advisory: Nokia BL-5C battery problem

Nokia is replacing problematic BL-5C batteries that are made by a specific manufacturer and made at a certain date. Please check the link below to get instructions on how to check your battery if it needs to be replaced. It also has a serial number checker to see if it is specifically one of those that they need to replace. http://batteryreplacement.nokia.com/batteryreplacement/en/ Sadly, 2 of my phones use that battery and one needs to be replaced.

Per second calls by smart and globe

Details are in the article i posted called Per Second Calls. Anyway, it is irritating that they keep coming up with promos that may seem nice but mistakes will get costly. At least with smart and bayantel, it is all unlimited. Speaking of which, i'll write about bayantel here soon.

Recovering a lost/stolen Smart Prepaid Number

My friend had her cell stolen last saturday. It got snatched. She had a prepaid smart sim on her phone in that bag. We know that it is possible to have a sim programmed with the old number and even the existing load through smart (globe prepaid users do not get this privilege). We got the affidavit but we failed to get a replacement because we couldn't find a proof of ownership. She has lost her PUK unblock code slips or the card that came with the sim. Moral of the story is: keep those sim packs and PUK codes.

Globe's new unlimitxt

When globe doubled their rates for unlimited text, i decided to just select days when i will use it. The first time i tried it, they only activated it at midnight, 6 hours after i wanted to use it. They did change it though. Now it is 24 hours as soon as an hour after requesting. However, i didnt know that the unlimited text day and the nighttime thing was only for prepaid! Post paid users are only allowed the unlimitxt 20/40/80 which was for 24 hours. I dont intend to send all day. Why are they being nasty to post paid users? Is it because were stuck with you till the contract expires?!? For prepaid, use unlitxtd15, unlitxtn10 and send to 2870. Everybody can avail of the 24 hour thing by sending unlitxt20 or 40 or 80 to the same number.