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 I am always raving about Smart Communications when it comes to serving their customers in the Smart Centers. Compared to wasting at least 2 hours (pre covid) in the Globe Center for a simple account issue, the same issue will get resolved in a Smart center in less than 20 min. Post covid quarantine, the same still applies for smart. I cant tell for Globe because i switched our accounts to Smart. The problem now lies with Smart Enterprise. Because of how i liked the customer service for individual accounts, i assumed that this would be the same for corporate enterprise accounts. I was so wrong. The speed and quality of service is the same. The customer service is so different. You cant transact enterprise accounts in the Smart Centers. You need to call or email. Calling usually gets some results but limited. Email.... takes a long time. You will get an automated response immediately but an actual response from a person on your concern takes days. One issue lasted a few months.  Sadly i

This is another Globe Telecom​ rant. I called globe (yes, i still have to deal with them) earlier because i realized that i'm paying them a lot for the office globe phone and i don't get rebates. I know i'm out of contract so i should get rebates. They offer me their new lifestyle plan for 499. Neat right? Wrong. They will NOT give me rebates unless i pay an extra 100 to reach their 599 limit and the rebate they are giving is 125 pesos per month. So technically, they are just giving me 25 pesos rebate per month since we wont be using the extra 100 given that the office also has a sun line and a smart line. Worse, the agent says, the 2 lines of my in laws are out of contract too. I said, "Cool! How much rebate can they get per month?" I was then told that unless i convert those lines to the new plans, there will be no rebates. Even if the lines are used to the cost of thousands each month (by my in laws) they will not be given anything in return. I swear, they

Today, our secretary reported that the cherry mobile battery in one of our office phones. They called me while i was in greenhills shopping center. One would think that i can easily find a replacement battery in greenhills of all places. No, no battery in the shopping area, virra mall or even in the cherry mobile store in the theater mall. Yes, their store doesn't carry a battery. 

I was at globe Rockwell last sunday. I got my ticket 5:45PM. I was 8th in line according to the guy. I walked around and went back past 6pm. I asked and they told me I was 9th in line! What sorcery is this?! I decided to wait. A whole bunch of people were called but was not present. I checked with the guy my status and he said that I was next in line. I waited for the last person to finish then lo and behold, they call a different name! I check again with the guy and he tells me that I am now 4th. They don't list down numbers on the screens, just names. Screwed up. Very NOT SMART. People, I'm cancelling my globe number and switching to my smart. If you don't have my number that ends in 111118, please message me. Globe mobile Internet was so slow that I had to get wifi to send this to my FB account. I have been waiting over 2 hours now. This is the globe lifestyle and this is not for me.

It seems that some apps are spyware. I was caught with one of them. Immediately deleted it. Why would a flashlight app need access to my messages, settings, calls, location and others.   If you want an android flashlight app, try Torch-Flashlight by Mobile Apps Inc.   If you want to read more, check out:    http://www.dailymail.co.uk/news/article-2808007/Free-apps-used-spy-millions-phones-Flashlight-program-used-secretly-record-location-phone-content-text-messages.html

Smart is now offering their unlimited facebook service. They are claiming that they are offering the more reliable unli facebook for only 2 pesos. You need to know that you need to have a running regular smart prepaid promo like all text or something to get this unli fb. Procedure: 1) Load your regular smart prepaid promo. 2) Send FB2 to 6406 3) Wait for confirmation message.  They have dos and donts at: http://www1.smart.com.ph/prepaid/offers/unlifb2?utm_source=facebook&utm_medium=social&utm_term=prepaid&utm_campaign=PrepaidUnliFB2

Starmobile Navi Review   I needed a second phone to handle the extra sims that i have. I passed by greenhills and saw the starmobile store after passing by the samsung store. Samsung was pushing a dual core duos for less than 8k. Starmobile had this quad core for 1 peso less than 4k. Silly me for getting pressured to buy so i bought the starmobile navi.   The specs are in the box. Pretty impressive if you read it particularly for the price. However, specs doesn't necessarily mean that it performs well. The phone boots so slowly. My cheap alcatel android that i want to replace boots faster. The wifi detected my wifi but it wont connect. I used the gprs to logon to google. Oh, did i mention that there was no user manual? I dont know if they forgot to give me one or there really is no manual. I emailed starmobile support but they haven't replied a day after. Calling their hotline is a bust. They don't answer for a long time. I gave up the call.    The c