Skip to main content

Globe mobile internet-time vs kb

Globe offers mobile internet that you can be billed for depending on the setting you choose. You can avail of the per kb billing where you will be charged 0.15 centavos per kb or you can set your phone to the time based billing where you will be charged 5 pesos for every 15 minute connection. You can set your phone to time by texting "time" to 1111 or to per kb by texting "kb" to 1111.

Rumor has it that if you disconnect or get disconnected and then reconnect even though you have not finished your 15 minutes in time billing, you will be charged another 5 pesos for the next 15 minute connection starting from the time you reconnect. Another rumor says that the 5 peso reconnect is only for prepaid but not for postpaid. Somehow, we get mixed information from different customer service representatives of globe.

Comments

Post a Comment

Popular posts from this blog

Nokia C1

  I bought 3 Nokia C1 units because i thought Nokia is still the old Nokia. I was wrong. The C1 is so slow. It takes time to get  to answer calls slow. Also, it has a bug. It will just stop accepting your passkey or pattern and wont let you in. You'll need to bring it to the shop and have them unlock it for you.  Of the 3 units, only 1 works now. One just wont open anymore and the other manifested the bug and i still cant find out where to send it. I also bought a keypad nokia some time ago. After a year, it wont function properly. Nokia is not the nokia of old. I dont think i'll buy any more nokias in the future.
Post a Comment
Read more

Smart Enterprise Customer Service

 I am always raving about Smart Communications when it comes to serving their customers in the Smart Centers. Compared to wasting at least 2 hours (pre covid) in the Globe Center for a simple account issue, the same issue will get resolved in a Smart center in less than 20 min. Post covid quarantine, the same still applies for smart. I cant tell for Globe because i switched our accounts to Smart. The problem now lies with Smart Enterprise. Because of how i liked the customer service for individual accounts, i assumed that this would be the same for corporate enterprise accounts. I was so wrong. The speed and quality of service is the same. The customer service is so different. You cant transact enterprise accounts in the Smart Centers. You need to call or email. Calling usually gets some results but limited. Email.... takes a long time. You will get an automated response immediately but an actual response from a person on your concern takes days. One issue lasted a few months....
Post a Comment
Read more

Cherry Mobile battery replacement

Today, our secretary reported that the cherry mobile battery in one of our office phones. They called me while i was in greenhills shopping center. One would think that i can easily find a replacement battery in greenhills of all places. No, no battery in the shopping area, virra mall or even in the cherry mobile store in the theater mall. Yes, their store doesn't carry a battery. 
Post a Comment
Read more