After my initial billing fiasco years ago, im happy to say that Smart Communications has shaped up.
Signals and services are just as good as that of Globe.
Smart's Customer service people were efficient, informative and very helpful. When we needed assistance with a stalker, Globe just said, "Sorry, cant help you there." The Smart people also said that they cant help BUT they gave us the numbers for the NTC department that can help us. When we got a new phone, they took the time to get us a very good number and not just any random number that the computer would generate. Kudos to the Staff in Ali Mall and Podium (Gibs Calalay).
I have not tried the 25/8 because i already have a sun. I use the Smart account for business and for emergencies because it is more reliable than sun connection-wise. It is a prepaid account but i am not afraid of losing it because Smart can replace a lost or stolen prepaid sim and reinstate the old number. This is a policy that i value that Globe does not have. With globe, if you lose your prepaid sim, youre up a creek without a paddle.
Im happy with Smart. I even signed up to resell their cards and services because of the good experience i have had with them so far.
Signals and services are just as good as that of Globe.
Smart's Customer service people were efficient, informative and very helpful. When we needed assistance with a stalker, Globe just said, "Sorry, cant help you there." The Smart people also said that they cant help BUT they gave us the numbers for the NTC department that can help us. When we got a new phone, they took the time to get us a very good number and not just any random number that the computer would generate. Kudos to the Staff in Ali Mall and Podium (Gibs Calalay).
I have not tried the 25/8 because i already have a sun. I use the Smart account for business and for emergencies because it is more reliable than sun connection-wise. It is a prepaid account but i am not afraid of losing it because Smart can replace a lost or stolen prepaid sim and reinstate the old number. This is a policy that i value that Globe does not have. With globe, if you lose your prepaid sim, youre up a creek without a paddle.
Im happy with Smart. I even signed up to resell their cards and services because of the good experience i have had with them so far.